Negotiation &Difficult Conversations
Frameworks for high-stakes dialogue — practised until they become instinct.
Fig. 01 — the practice
The premisebehind the work.
Every professional faces conversations they would rather avoid. We build the muscle to enter them with intent, hold the centre under pressure, and leave with the outcome — and the relationship — intact.
Four pillars.Practised.
- 01
Interest-based negotiation in commercial, cross-team and HR contexts
- 02
Tactical empathy and labelling in difficult conversations
- 03
BATNA, anchoring, and the choreography of concessions
- 04
Repair language for relationships under strain
“Live, high-pressure simulations against trained counterparts. Recorded, reviewed, and re-run until instinctive.”
What changes.After.
Confidence in conversations most professionals avoid
Better outcomes with clients, peers and reports
Less escalation, more resolution
Next program
Leadership Presence & Problem SolvingStart a discovery conversation
One business problem is enough to begin.
Tell us where your people need to perform differently. We will work with you to define the audience, target behaviour, programme scope and evidence of success.